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Shipping during Golden Week
2020.04.27
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Thank you for visiting our store.
We would like to inform you of our shipping policy during GW.
We sincerely apologize for any inconvenience this may cause.
IKEUCHI ORGANIC Official Online Store
IKEUCHI ORGANIC Rakuten Ichiba SHOP
and all directly-managed stores will be closed during the following period.
The following period will be a holiday for all IKEUCHI ORGANIC stores.
[Holiday period]
April 29, 2020 (Wed) to May 6, 2019 (Wed)
[Shipment]
Normal shipment acceptance: until 8:00 AM on April 28 (Tue.)
Orders received after 8:00 AM on April 28 (Tue.) will be shipped from May 7 (Tue.).
Please note that we will not be able to respond to inquiries or ship products during this period.
We will ship your orders in the order in which they are placed after the holiday, but we anticipate an increase in the volume of shipments by delivery companies.
However, since we anticipate an increase in the amount of cargo received by shipping companies, it may take longer than usual to deliver your order. We apologize for any inconvenience this may cause.
We will accept your orders during this period, but we will not be able to send you an order confirmation e-mail until we receive your order.
However, we will not be able to send order confirmation e-mails or respond to inquiries regarding our products.
Inquiries received during the holiday will be responded to sequentially from May 7 (Tue.) after the holiday.
We apologize for any inconvenience this may cause and appreciate your understanding.